RoomHub Does Not Power On

Edited

If your RoomHub does not power on, follow the steps below to identify and resolve the issue.

1. Check the Network Connection

Make sure LAN 1 on RoomHub is connected
Confirm the network switch supports PoE (Power over Ethernet)

Only LAN 1 provides power to RoomHub. Connecting to LAN 2 will not power the device.

2. Verify PoE Availability

If RoomHub is connected to LAN 1 and the switch supports PoE but the unit still does not power on:

Try connecting RoomHub to a different PoE-enabled switch or port

Tip: In some cases, the PoE power budget on the original switch may be fully used, preventing additional devices from receiving power.

Result

Once RoomHub is connected to a PoE-enabled port with sufficient power available, it should power on automatically.

If the issue persists, contact Pleneo Support for further assistance.