SOC 2 Compliance at Pleneo

Edited

Overview

SOC 2 is a widely recognized security framework that looks at how cloud services protect customer data, not just on paper, but in daily operation.

For Pleneo, SOC 2 confirms that Pleneo Cloud is built and run to safeguard the data used by RoomHub systems, including system logs, configuration data, and monitoring metrics.


What SOC 2 Focuses On

SOC 2 evaluates how systems behave over time.
It looks at five core trust areas:

  • Security - Preventing unauthorized access

  • Availability - Keeping systems reliable and online

  • Processing Integrity - Ensuring data is handled correctly

  • Confidentiality - Protecting sensitive information

  • Privacy - Handling personal data responsibly

SOC 2 is ongoing. Controls aren’t checked once, they’re continuously audited and improved.


Why SOC 2 Matters to You

SOC 2 gives customers confidence that Pleneo Cloud operates with mature, real-world security controls.

That means:

  • Cloud-connected RoomHub systems you can trust

  • Fewer security concerns during IT reviews

  • Faster approvals in regulated environments

  • Clear proof that security is taken seriously

It’s especially important for enterprise, healthcare, finance, and government deployments.


SOC 2 and Data Sovereignty

SOC 2 supports Pleneo’s approach to cloud data sovereignty.

RoomHub processes all AI audio and media locally.
Only monitoring data and analytics are sent to the cloud.

SOC 2 ensures that cloud data is:

  • Protected with strict access controls

  • Logged and auditable

  • Handled according to regional and contractual requirements

You get the benefits of cloud management, without losing control of your data.


In Summary

SOC 2 shows that Pleneo Cloud is secure by design and disciplined in operation.

For customers, it means confidence, transparency, and peace of mind when deploying Pleneo Rooms in security-sensitive environments